Report (My Hanford)

Starting on Tuesday, December 10, 2024, the City will be transitioning to a new Citizen Request Management web and mobile software called My Hanford. Residents will be able to report issues through this webpage or by downloading the app on the Google Play or Apple App Store.

We look forward to hearing your feedback on My Hanford!

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Frequently asked questions can be found at the bottom of this page. If you have any questions about the transition to My Hanford, contact Community Relations Manager Brian Johnson.

  1. What should I not report on My Hanford?
  2. Should I report an injured or vicious animal on My Hanford?
  3. Should I report a street light outage on My Hanford?
  4. What kind of graffiti should be reported on My Hanford?
  5. Can I report a tripping hazard on My Hanford?
  6. Where do I report a watering violation on private property?
  7. Where do I report a water issue at a City park?
  8. How long will it take for my request to be resolved?
  9. Do I need to fill out the description details section?
  10. How do I submit a request anonymously?
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